Comunicacao terapeutica entre profissionais de saude e maes acompanhantes durante a hospitalizacao do filho
Comunicación terapéutica entre profesionales de la salud y madres acompañantes durante la hospitalización de su hijo
Esc. Anna Nery Rev. Enferm; 17 (4), 2013
Publication year: 2013
OBJECTIVE:
To describe the communication process in advice given by health professionals to the accompanying mother regarding the illness and inpatient treatment of her child.METHODS:
Descriptive research with a qualitative approach, undertaken in Ceará in a public hospital which is a center of excellence in pediatrics, in August 2011. Data was collected via semi-structured interviews and, using the technique of thematic content analysis, three categories were selected: The mother's need to feel well-informed; Health professionals who provided information on the child's illness; and, Barriers found in the communication between the health professional and the accompanying mother.RESULTS:
It was observed that all the mothers were anxious to receive information on their children, but that therewere some obstacles in the communication with the professionals, such as the technical language that these use.CONCLUSION:
Based on the understanding of the importance of providing information to those accompanying the children, the health team needs to improve its performance, so as to produce a more efficient therapeutic communication.
Este estudo objetivou descrever o processo de comunicação na orientação acerca do adoecimento e da hospitalização da criança por profissionais de saúde para mães acompanhantes.