Resultados: 220

A liderança em enfermagem e a satisfação dos pacientes em contexto hospitalar

Rev. gaúch. enferm; 37 (2), 2016
RESUMO Objetivos conhecer a qualidade de relação de liderança na perspetiva do enfermeiro-líder e do enfermeiro, a satisfação dos pacientes, a relação existente entre a qualidade de relação percebida por ambos e a satisfação dos pacientes. Métodos abordagem quantitativa, transversal e co...

Client satisfaction from the perspective of responsiveness: strategy for analysis of universal systems?

Objective: to analyze patient satisfaction in a Family Health Unit (FHU) of a municipality in the interior of São Paulo, Brazil, from the perspective of responsiveness. Method: this was a qualitative study with 41 patients of families who used the FHU at least once in the last six months. A semi-structu...

Atenção a pacientes oncológicos na Estratégia Saúde da Família: olhar do usuário

Rev. gaúch. enferm; 37 (1), 2016
RESUMO Objetivo compreender as experiências de pacientes com câncer referentes aos cuidados recebidos e a relação com os profissionais da Estratégia Saúde da Família. Método pesquisa qualitativa, alicerçada na fenomenologia heideggeriana, realizada com dez pacientes com câncer residentes na ...

PREDICTORS OF PATIENTS' EXPERIENCES AND SATISFACTION WITH NURSING CARE IN MEDICAL-SURGICAL WARDS

Texto & contexto enferm; 24 (4), 2015
This study aimed to identify predictors of experiences and patient satisfaction with nursing care and compare the psychometric properties of the Brazilian version and the original version of the Newcastle Satisfaction with Nursing Scales. This is a cross-sectional study with 351 patients in medical-surgi...

Use of Balanced Indicators as a Management Tool in Nursing

Objective: to develop a proposal for a nursing panel of indicators based on the guiding principles of Balanced Scorecard. Method: a single case study that ranked 200 medical records of patients, management reports and protocols, which are capable of generating indicators. Results: we identified 163 varia...

Patient satisfaction with nursing care in an emergency service

Invest. educ. enferm; 33 (3), 2015
Objective.To analyze patient satisfaction with nursing care received at a hospital emergency service. Methodology. This is a quantitative, descriptive, cross-sectional study. The sample was composed by 250 patients over 18 years old who used an emergency service in the south region of Brazil. Data were c...

Calidad del cuidado de enfermería percibida por pacientes hospitalizados

Aquichan; 15 (3), 2015
Objetivo: determinar la calidad del cuidado de enfermería percibida por pacientes hospitalizados en una clínica privada de Barranquilla, Colombia. Materiales y métodos: estudio descriptivo, transversal, cuantitativo. El tamaño muestral fue de 147 pacientes que tenían orden de egreso. Se utilizó el ...

Satisfaction of companions with the experience of supporting the parturient at a university hospital

Texto & contexto enferm; 24 (3), 2015
A cross-sectional study that aimed to assess the satisfaction of companions with the experience of supporting the parturient, and to identify the related factors. Data were collected at a university hospital in Southern Brazil, by means of semi-structured interviews with 314 caregivers, between October o...

An assessment of primary care attributes from the perspective of female healthcare users

OBJECTIVE:

this study sought to assess the quality of the Family Health Strategy (FHS) and investigated the association between primary care attributes (PCAs) and the sociodemographic characteristics of users.

METHOD:

a total of 215 female FHS users ...

Analysis of the changes and difficulties arising from kidney transplantation: a qualitative study

OBJECTIVE:

to identify the main gains and stressors perceived by the patient, one year subsequent to kidney transplantation.

METHOD:

a qualitative study, in which the data were obtained and analyzed through the Discourse of the Collective Subject and...